Reach the team

Got a question, a bug, or a wild idea?

Drop us a note and a real human on the VFX AI Studio team will get back to you. We read every message — no bots, no ticket black holes.

Send us a message

Pick the topic that best fits, tell us what's going on, and we'll route it to the right person.

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We typically reply within one business day.

Frequently asked

If your question is in here, we'll reply even faster.

How long until I hear back?+

Most messages get a reply within one business day. We read every submission.

Can I track the status of my message?+

Not directly from your end — but if you haven’t heard back in three business days, ping us again.

Is my email kept private?+

Yes. Only the VFX.ai team sees what you send. We never sell or share customer messages.